JE Earning primarily sells digital products (online courses and software) delivered electronically. For any physical software components (e.g., CDs or hardware keys), this policy applies under US shipping regulations, including FTC Mail Order Rule. Digital delivery is instant, while physical items follow below.
Digital Products: Delivered via email link or account access immediately upon payment confirmation. Ensure your email is accurate.
Physical Products: Shipped within 3-5 business days via [e.g., USPS or UPS] to US addresses. International shipping may take 7-21 days and incur customs fees, which are your responsibility.
Shipping fees are calculated at checkout based on location and weight. We aim to meet estimated delivery times but are not liable for delays due to carriers or force majeure.
Track physical orders via provided number. Report non-delivery or damage within 7 days for resolution. Lost items may qualify for refund or reshipment per FTC guidelines.
Returns accepted within 30 days if unopened, with you covering return shipping.
This policy ensures compliance with US consumer laws for timely delivery.
